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Most growing businesses deal with these every day — and accept them as the cost of doing business.
Fixed monthly fees for PSTN lines you only use at 30% capacity. Separate charges for hardware, maintenance, and number rentals pile up fast.
Managers don't know which agents are on calls, what the answer rate is, or which calls were missed. Decisions get made on gut feel instead of data.
Physical PBX installation requires on-site engineers and weeks of lead time. Adding a single new agent line means hardware procurement and another visit.
Built for high-volume sales and support operations — not a generic communications tool.
Automatically distribute calls to the right agent based on skill, language, and customer history. No more callers waiting on hold for someone who can't help them.
Live dashboard showing KPIs across your entire team: calls handled, average handle time, conversion rate, and per-agent performance — updated by the second.
Connects to Salesforce, HubSpot, Zendesk, and more. Customer data pops up before the agent picks up. Every call is logged automatically — no manual entry.
100% of calls recorded and stored in the cloud. Supervisors can search by keyword, replay any call, and listen live — making coaching and compliance straightforward.
Agents make and receive calls from any browser or mobile app. No desk phones. No VPN. HD audio quality whether your team is in the office, remote, or across time zones.
Automatically dials your list, skips busy signals and no-answers, and only connects agents when a real person picks up. Triples the number of live conversations per agent per hour.
Sales reps waste 60% of their time dialing, listening to busy tones, and waiting. FlyFone's Auto Dialer handles that entirely — agents only talk to real prospects.
"Before FlyFone, each rep was doing about 60 calls a day. After turning on Auto Dialer, that jumped to 180 to 200. First month revenue was up 40%."
Customers won't wait. FlyFone's smart IVR and automatic distribution ensures calls always reach the right person in the shortest time.
"Our missed call rate dropped from 23% down to 4% after deploying FlyFone. Customers stopped complaining that no one picks up."
Financial services have specific requirements around data handling and call archiving. FlyFone is built to meet the highest standards in the industry.
"FlyFone met our full compliance requirements. Integration with our core banking system took under two weeks — much faster than anything else we evaluated."
Your data is protected to the highest available standard — and stays within the borders you require.
Can't find what you're looking for? Our team responds within a few minutes by chat or phone.
Contact supportOver 500 businesses have already made the switch to FlyFone. Setup takes one day.
No credit card required. Free setup assistance. Cancel anytime.
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